“The Internet Economy” @cdixon
“We are living in an era of bundling. The big five consumer tech companies — Google, Apple, Facebook, Amazon, and Microsoft — have moved far beyond their original product lines into all sorts of hardware, software, and services that overlap and compete with one another…” “Amazon’s vision here is the most ambitious: to embed voice services in every possible device, thereby reducing the importance of the device, OS, and application layers (it’s no coincidence that those are also the layers in which Amazon is the weakest). But all the big tech companies are investing heavily in voice and AI….” “This would mean that AI interfaces — which in most cases will mean voice interfaces — could become the master routers of the internet economic loop, rendering many of the other layers interchangeable or irrelevant…”
Read the full article on Medium: https://medium.com/@cdixon/the-internet-economy-fc43f3eff58a
If Facebook announces the “Messenger Bot Store” at F8, as many predict, it would be arguably the most consequential event for the tech industry since Apple..
Source: Facebook’s Messenger Bot Store could be the most important launch since the App Store
Amazon is building a lot of businesses that look like AWS: taxes on major industries that work to everyone’s benefit. The reason, though, is that AWS is a lot like Amazon itself.
Source: The Amazon Tax – Stratechery by Ben Thompson
Proposal Abstract Description:
Unified Commerce [formerly known as Omnichannel] is no longer a nice to have, it is a foundational imperative…but why? Some may say Unified Commerce will provide differentiation and help a retailer meet customer needs and expectations; I believe there is something much greater happening, and if retailers do not take notice their firms could lose complete relevancy in the coming years.
With the advancements being made in artificial intelligence, shoppers will be less and less likely the “buyer.” Virtual private assistants will take over more and more of the routine purchasing decisions. I call this “Programmatic Commerce.” During this session, we will discuss this concept and how it fits into the near term achievement of Unified Commerce. Unified Commerce is just a milestone, not the end game.
“The people who are crazy enough, to think they can change the world, are the ones who do.”
Michael Kors just admitted what other retailers have been reluctant to concede: E-commerce isn’t as profitable as brick-and-mortar stores.
Source Bloomberg Gadfly: Michael Kors and E-Commerce Reality
Wherever you turn, businesses are facing tremendous disruptive pressure. What’s interesting is that the theory about how firms should be dealing with this..
Source TechCrunch: Digital Transformation Requires Total Organizational Commitment
Unified Commerce to me appears to be when one uses an OMS as it should be used, as the single source of the truth. The truth for customer, product, inventory, pricing & promotion, tax, auth transactions, and shipping. In this case, existing enterprise systems are integrated in to the OMS using an enterprise bus like IBM Integration Bus (IIB) that does the enterprise systems to OMS data translations.
I guess now, one would say the ideal of “OmniChannel” is using chewing gun and duct tape to integrate disparate systems, so in that case there may as well be more than one source of the truth.
However, it’s all marketing spin, as the practitioners I know and worked with implementing globally distributed OMS/EOM systems will think the former was always the way…and would have called it OmniChannel.