So now you call it Unified Commerce… #retail #trend #ItsMarketing

Unified Commerce  to me appears to be when one uses an OMS as it should be used, as the single source of the truth. The truth for customer, product, inventory, pricing & promotion, tax, auth transactions, and shipping. In this case, existing enterprise systems are integrated in to the OMS using an enterprise bus like IBM Integration Bus (IIB) that does the enterprise systems to OMS data translations.

Posted On :

Mobile Holiday Sales Reach $13 Billion; 64% Of Retailers To Increase Smartphone Investments #Retail #Trend

The impact of mobile on this past holiday shopping season was projected to be huge, and huge it was. With final tallies coming in, spending via smartphone for online purchases hit $13 billion, based on a new study. That's an increase of 59% from a year ago, according to comScore, and that's just for the last two months of last year.

Posted On :

A different approach to developing engaging shopper experiences. #Retail #Leadership

Retailers are too caught up with trying to implement services or software to achieve a particular omnichannel capability. None of it is differentiating, but more status-quo in this new retailing world. I believe that retailers should look at the creation of experiences the same way that consumer tech companies develop software and hardware...with an eye on consumer needs and with a product management hat on. I presented this in 2013 at the annual meeting of The International Association of Clothing Design Executives.

Posted On :

I could not agree more…Every Sign Is Saying Retailers Must Restructure In 2016 #Retail #leadership #trends via @Forbes

The 2015 holiday season has made the major shifts in consumer buying patterns very clear. The rise of Internet shopping and growth of off-price retailing are mega-trends reshaping the retail industry. In 2016, retailers who want to survive will have to respond by restructuring.  Internet sales are booming at the [...]

Posted On :