So now you call it Unified Commerce… #retail #trend #ItsMarketing

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Unified Commerce  to me appears to be when one uses an OMS as it should be used, as the single source of the truth. The truth for customer, product, inventory, pricing & promotion, tax, auth transactions, and shipping. In this case, existing enterprise systems are integrated in to the OMS using an enterprise bus like IBM Integration Bus (IIB) that does the enterprise systems to OMS data translations.

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Why Big Companies Keep Failing: The Stack Fallacy #innovation #disruption #retail #leadership by @anshublog

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This is a great read and thought on how empathy needs to be an foundational part of any successful advance in to new products areas, which are enabled by your current core offering. Stack fallacy has caused many companies to attempt to capture new markets and fail spectacularly. When you see a database company thinking apps are easy, that's Stack fallacy...

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Mobile Holiday Sales Reach $13 Billion; 64% Of Retailers To Increase Smartphone Investments #Retail #Trend

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The impact of mobile on this past holiday shopping season was projected to be huge, and huge it was. With final tallies coming in, spending via smartphone for online purchases hit $13 billion, based on a new study. That's an increase of 59% from a year ago, according to comScore, and that's just for the last two months of last year.

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A different approach to developing engaging shopper experiences. #Retail #Leadership

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Retailers are too caught up with trying to implement services or software to achieve a particular omnichannel capability. None of it is differentiating, but more status-quo in this new retailing world. I believe that retailers should look at the creation of experiences the same way that consumer tech companies develop software and hardware...with an eye on consumer needs and with a product management hat on. I presented this in 2013 at the annual meeting of The International Association of Clothing Design Executives.

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