Retailers are feeling significant pressure as digital takes a greater and greater hold of the industry. Many say that digitization actually brings demonetization. This will result in a massive shift in the share pie for retailers. What once was a great traditional retail business, will become a much smaller primarily online business. I thought I'd take a stab at visualizing that. Thoughts?
"When people talk about Zappos, it’s not just about the great pair of shoes they scored, but the awesome customer service they received. It truly has become a tangible asset that is synonymous with the Zappos brand. In extending the brand to hotels and beyond, the customer satisfaction bar will be set high. Execution will be key to protecting the brand’s equity. Also I could see some Amazon (the parent company) products and services being a part of this." ~Shawn Harris
"I think that this offering coupled with the work they are doing in augmented reality is a winning solution." ~ Shawn Harris
I believe that 97.5 percent of today's traditional retailers will NOT survive the earthshaking transformation that is currently occurring in their industry. Changes in the customer shopping behavior and preferences, rise of on-line shopping, local and state government push to increase minimum wage, and uncertainty in the global economy have placed quite a few obstacles in front of retailers.
No company is immune to competition.
Just submitted for @shoporg 2016: “Programmatic Commerce: Why Unified Commerce is so important.” #retail #insights #wishmeluck
Proposal Abstract Description:
What will humans do when machines can do almost everything? #AI #Robotics #jobs #WhatIsWork #economics
Artificial intelligence experts predict that intelligent and semi-intelligent autonomous systems — such as self-driving cars and autonomous drones — "will march into our society" in the next two to three years, with driving expected to be fully automated in 25 years, a panel of experts said at a 13 February news briefing at the 2016 AAAS Annual Meeting.
@Apple Confidential – Steve Jobs on “Think Different” – Internal Meeting Sept. 23, 1997 #leadership #RelevantToday
Digital Transformation Requires Total Organizational Commitment #Retail #Disruption #digital #leadership
Wherever you turn, businesses are facing tremendous disruptive pressure. What's interesting is that the theory about how firms should be dealing with this..